eStatement
eStatement is a secure and efficient digital solution for distributing official account statements without the overhead of paper-based processes. It enables organizations to send account statements such as banking statements and Majlis Perbandaran assessment tax account statements in a timely and reliable manner. By digitizing statement delivery, eStatement improves accessibility while reducing operational costs and administrative burden.
The platform is designed to ensure accuracy, confidentiality, and consistency in statement delivery. Each statement is generated in a standardized format and delivered directly to the intended recipient, minimizing the risk of delays, loss, or manual handling errors. This makes eStatement suitable for regulated environments where data integrity and auditability are essential.
eStatement currently supports multiple communication channels to meet diverse customer preferences. Statements can be delivered via Email for comprehensive document sharing, SMS for concise notifications or summaries, and WhatsApp Business (coming soon) to allow recipients to initiate statement requests through an official and verified channel. This multi-channel approach increases reach and improves customer engagement.
For organizations, eStatement provides better control and visibility over statement distribution. Delivery logs and channel-level tracking help ensure statements are successfully sent and received, while centralized management simplifies ongoing operations. The system can be integrated into existing workflows with minimal disruption.
Overall, eStatement modernizes how account statements are delivered, offering a scalable, cost-effective, and customer-friendly alternative to traditional methods. It supports digital transformation initiatives while maintaining the reliability and professionalism required for financial and municipal communications.