Is ezBill the Right Fit for Your Business?

ezBill might just be the app you need to simplify business processes and manage cash flow during the COVID-19 pandemic. 

One lesson that business owners have learned during 2020 and the past few months of 2021, impacted by the COVID-19 pandemic, is the importance of maintaining a positive cash flow during a crisis.


Based on HSBC’s 2020 Navigator Survey conducted by Kantar, only 30% of Malaysian businesses were able to adapt to the new challenges presented by the pandemic. For many businesses, day-to-day processes of collecting payments have been disrupted due to MCO (Movement Control Order). 

As a result, companies were unable to sustain operations due to the inability to collect funds in time to maintain a positive cash flow. 

With the COVID-19 pandemic shining a light on the importance of cash flow in keeping businesses afloat, it is no wonder businesses are seeking to upgrade their physical payment collection processes to digitalised options. After all, businesses need to learn to make changes and adapt to evolving market needs. 

Traditionally, businesses use Excel sheets to manage reconciliation and finances, which is a very time-consuming process that is prone to human errors. However, with more and more businesses offering their products and services online, businesses are looking towards using a simplified, digitalised platform to track incoming payments.  

If you’re a business owner looking to make these changes, then ezBill is right up your alley. 

What is ezBill? 

ezBill is an automated billing system used by PBTs (Pihak Berkuasa Tempatan) and organizations nationwide to deliver high volumes of secured invoices or bills instantly and induce payments with a single click. 

Whether you’re a PBT, running a private university, or even collecting donations for your NGO, then you’ll understand how stressful and time-consuming it can be to track down people for various payments, whether they are invoices, fees, or donations. 

Thus, ezBill is a solid option if you’re looking for a billing system to help your business or organization to collect payments and keep track of cash flow, as well as analyze data from payment processes and collections. 

ezBill Features 

If you’re running a business or an organization, anything you can do to save time on mundane tasks and free up time to generate a bigger profit is a win. Depending on the size of your business and how much time a software feature might save you, a higher monthly fee could potentially be well worth the cost.

Naturally, you’ll have to crunch the numbers and make that call for yourself. But there’s some wisdom behind the idea that sometimes you need to spend money to make money—regardless of which software you ultimately choose to get the job done. 

Wondering whether ezBill is worth it? Here are some of its main features: 

  • Induce instant payments from thousands of customers with one click
  • Track your document trails
  • Compile and analyze data through heat maps
  • Deliver secure documents to thousands 

Using ezBill in the Post-pandemic Financial Landscape 

With Malaysia’s mass immunisation rollout underway, Malaysia can expect an economic rebound once it achieves herd immunity. Thus, businesses need to be prepared to deal with a brand new business landscape. Here’s how ezBill can help your business prepare for the upcoming economic rebound: 

  • Digitalise Your Physical Payment Process 

Ultimately, businesses need to learn to make changes and adapt to evolving market needs. Some transformed to offer their services digitally, for example, businesses are creating their own online platform to make their products more accessible to consumers instead of relying on their retail footprint. 

Gone are the days of demanding payment from your customers over the counter or on the phone. With ezBill, you can now induce instant payments by sending thousands of secured invoices with a single click! 

  • Track Your Cash Flow 

Maintaining a healthy cash flow is vital, especially for businesses and organizations during this period of uncertainty. Thus, having a robust tool to manage cash flow can simplify a lot of tasks for businesses and organizations.

With ezBill, you can stay on top of these payment processes by tracking your document trails. Follow up on unpaid invoices and track paid bills all in one cohesive dashboard. 

  • Collect and Analyse Payment Data Through Heat Maps 

Managing a business can be challenging and stressful. It is handy to know what the data says as a reflection of how well your business is doing during this tumultuous time. With accurate data reporting, you’ll be able to make business decisions and future plans. 

With ezBill’s heat map reporting tool, you’ll be able to compile and analyze your payment collection data through heat maps and compile reports for safekeeping. 

Is ezBill the platform for you? 

Combined with great customer support and flexible pricing, ezBill is set to change the way your business collects payments, for the better. However, to help you further decide if ezBill is indeed the best tool for you, consider these points: 

  • What are your needs? An efficient way to select the correct billing solution is to determine how your business operates, and then use this practical information when searching for the right tool that you’ll use. You should also consider the level of skill of those who’ll use the software. 
  • Choose and work within your budget. Always keep in mind the financial aspect because there are many apps available in the market and you should choose the one that suits your budget. 
  • Decide with your accountant on hand. If you’re an accountant and a business owner, you can readily make the decision. However, if your expertise is in non-financial fields like marketing, sales, or programming, it is highly suggested that you seek the advice of your accountant before deciding which software to choose.

It is in the interest of all businesses to minimise the time and effort wasted by their staff. Making use of software like ezBill is a worthy investment for businesses and organizations alike, especially since maintaining a positive cash flow is one of the key aspects of a business.

Written by: Eloise Lau