5 Steps to Digitalise Your Business 

Digitally transform your business and move forward with the times. 

Digitalization is the transformation of physical processes to digitalized processes, achieved through business and wireless networks. Companies today are either moving their products and services into digital environments or building new business models in order to not be left behind. Could we imagine a world without
Amazon, Alibaba, or even Grab? Our world now caters to a new generation of online customers, who are used to perusing products and services with a single click. 


In fact, businesses that do not get accustomed to change soon will become on the verge of extinction.


Thus, the first step to digital transformation is in digitalizing your business. It all starts with transforming your business in these 5 key steps: 


1. Identify your objectives

You should have a clear vision of what your business wants to achieve when embarking on a digital path. Consider these three key points: 

  • Do you want to improve the efficiency of your operations? 
  • Achieve a cost-saving target? 
  • Are you after the benefits of automation?

2. Pinpoint critical digitalisation areas

Small business owners can get overwhelmed by the endless options available to them. To make the process less confusing, narrow your focus. Identify areas where digitalisation can make a real difference, for instance: 

  • Should you focus on reducing time-consuming manual tasks?
  • Is there a faster, more efficient way of transacting with customers?
  • Will it be cheaper in the long run to get rid of legacy systems in favour of online equivalents?

3. Prioritise the transformation

Next, you need to decide what functions to digitalise first. The primary things to consider would be your budget. Don’t forget to consider the possible impact digitalisation will also have on your day-to-day business, and what digital change will make the biggest business impact for the relative cost. 


4. Strategise your implementation

While moving forward in adopting digitalisation, you’ll also need to ask yourself how easy or difficult it is to implement these new functions. After all, your employees will need to be familiarised with the tech in order to implement it into day-to-day business processes. As a business organisation, you may need to grapple with defining and introducing entirely new job roles that have previously not existed. 


5. Evaluate the long-term effects of digitalisation

No one can predict what the future holds. However, with technology evolving as fast as it does, your digital future depends on the assessment of technology’s long-term impact on your company. Here are a few questions to ponder while assessing the effects of your company’s path to digitalisation: 

  • How will the new functions affect staff and customers?
  • Have you put the right planning in place to ensure both parties can understand and operate the new functions?
  • How do you ensure that the staff will increase their efficiency and, in effect, increase the satisfaction of customers?

Once you have your answers, you can refine your process, and continue monitoring the effects of digitalisation on your company. From here, your business will be set on a path of complete digital transformation in order to respond to the needs of the modern business environment.  Starting your digitalisation process will lay out the groundwork for you to revolutionise the way you do business forever. 


So what are you waiting for? Digitalise your company today!


Written by: Eloise Lau